If you’re human, there’s been a time when you’ve tried to change something about yourself or your team at work or in your family and you’ve failed. Welcome to the club! If you’re a leader or manager, you can remember a time (or many times!) you wanted to pull your hair out trying to help someone […]
I’ll never forget the morning I was in an emergency meeting called by the regional sales manager for the very large and well-known company I was selling for many years ago. I drove to the meeting in a company car that was a part of my compensation package. I loved the company but wasn’t so […]
Former Naval Admiral William H. McRaven, ninth commander of U.S.Special Operations had a video that went viral of his commencement address, “Make Your Bed, Change the World.” He begins by saying “If you make your bed the first thing in the morning you will have accomplished the first task of the day, it will give […]
For the most part, salespeople know what to do to increase their sales. They know to prospect more, listen more than they talk, ask for the sale, gain commitment along the way, sell on value and not price, and so on. They KNOW these things. They just don’t DO these things. They even WANT to […]
What’s the number one thing we hear most about change? Here it is: “People hate change.” Yet, everywhere we turn people talk about how they want things to change. Sales leaders want more sales. Managers want their teams to pick up the pace and do better work. We want our significant relationships to grow instead […]
Most people see others who have achieved the “impossible” and wonder how they pulled it off. I have some insight into this from my former days as a psychotherapist and the past decade of being a coach in the corporate world and to private clients. I’ve been a therapist and now a coach to doctors, […]
We’re in a challenging market that makes it harder for companies to find the talent they need. Now is the time every leader and manager should be thinking, “How can we improve the performance of the employees we currently have?” Given that, it’s time leaders paid more attention to the connection between happiness and human […]
I define happiness as feeling positive about yourself and the progress you’re making in key areas of your life. Think about your work, your significant relationship, your goals, and even your big dream. These are all things that can and should contribute to our happiness and sense of well-being. But what is happiness, really? You’re […]
I read a lot. It all began when I was a teenager and read a short book, Your Greatest Power. That began my quest to better understand myself, to gain insight into human behavior, happiness and yes, “success.” Today I read an article by a prolific writer who deals with these topics. He has a […]
Years ago I had a friend who sold life insurance. He didn’t really like it and he only made enough money to pay his bills. I suggested he find another kind of sales job; one he was better suited for and one he enjoyed. He insisted he just needed to be more disciplined and focused—that, […]